If you are interested in a career in the student loan industry, please take
a look at the
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Operations Division
John
Williams
Division Manager
800-622-3446, ext. 651
501-688-7651
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Operations & Reconciliation Department
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Renee' Sisson
Department Manager
800-622-3446, ext. 665
501-688-7665
Lou
Childress
Operations & Reconciliation Specialist
800-622-3446, ext. 656
501-688-7656
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Kassie
Booker
Operations & Reconciliation Specialist
800-622-3446, ext. 671
501-688-7671
Vivian Sapp
Operations & Reconciliation Specialist
800-622-3446, ext. 674
501-688-7674
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Records Retention & Reporting Department |
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Theresa McDuffee
Department Manager
800-622-3446, ext. 661
501-688-7661
Janie
Patrom
Records Coordinator
800-622-3446, ext. 621
501-688-7621
Johnnie Webb
Imaging Specialist
800-622-3446, ext. 687
501-688-7687
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Brenda Wells
Imaging Specialist
800-622-3446, ext. 649
501-688-7649
Teresa Rash
Optical Scanning Specialist
800-622-3446, ext. 614
501-688-7614
Kathleen Tucker-Rawls
NSLDS Analyst
800-622-3446, ext. 654
501-688-7654 |
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Default Reporting Department
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Rosemary
McGinnis
Department Manager
800-622-3446, ext. 639
501-688-7639
Linda
Silkwood
Office of General Counsel Coordinator
800-622-3446, ext. 616
501-688-7616
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Dawn Williams
Legal Assistant
800-622-3446, ext. 613
501-688-7613
Tammy Parchman
Default Specialist
800-622-3446, ext. 678
501-688-7678
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Policy & Compliance Division
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Rita Toland
Division Manager
800-622-3446, ext. 636
501-688-7636
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Default Prevention Department
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Tonyia Hatfield
Department Manager
800-622-3446, ext. 690
501-688-7690
Charlen
Cullum
Administrator/Trainer
800-622-3446, ext. 686
501-688-7686
Mindy
Darner
Administrative Assistant
800-622-3446, ext. 695
501-688-7695
Mary Lane
Sandlin
Counselor III
800-622-3446, ext. 696
501-688-7696
Jim Cazer
Counselor III
800-622-3446, ext. 659
501-688-7659
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Kirby Smith
Counselor III
800-622-3446, ext. 694
501-688-7694
James Stone
Counselor III
800-622-3446, ext. 688
501-688-7688
Lauren Rook
Counselor I
800-622-3446, ext. 691
501-688-7691
Richard Hairston
Counselor III
800-622-3446, ext. 669
501-688-7669
Lori French
Administrative Assistant
800-622-3446, ext. 630
501-688-7630
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Claim Management
Department
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Cindy Long
Department Manager
800-622-3446, ext. 641
501-688-7641
Christie
Birkhead
Claim Analyst
800-622-3446, ext. 644
501-688-7644
Julie Grimes
Specialist II
800-622-3446, ext. 603
501-688-7603
Tyeka
Barker
Specialist I
800-622-3446, ext. 699
501-688-7699
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Barbara
Henson
Specialist II
800-622-3446, ext. 652
501-688-7652
Wanda
Jenkins
Lender Funds Specialist
800-622-3446, ext. 662
501-688-7662
Debbe Sandin
Claim Analyst
800-622-3446, ext. 658
501-688-7658
Steve Satterfield
Claim Aversion Specialist
800-622-3446, ext. 680
501-688-7680 |
Training & Technical Assistance
Department
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Pamela Baker
Compliance Officer/Trainer
800-622-3446, ext. 609
501-688-7609
Bonnie Hartz
College Access & Debt Management Advisor
800-622-3446, ext. 634
501-688-7634
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Clay Berry
Compliance Officer/Trainer
800-622-3446, ext. 670
501-688-7670
Karen Williams
Corporate Communications Liaison
800-622-3446, ext. 629
501-688-7629
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Executive Administration
Division
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Ronnie
Nichoalds
Executive Director
800-622-3446, ext. 610
501-688-7610
Geneva
Langford
Human Resources & Fiscal Manager
800-622-3446, ext. 611
501-688-7611
John Noah
Chief Information & Technology Officer
800-622-3446, ext. 619
501-688-7619
Kim Elrod
Chief Operations Officer
800-622-3446, ext. 697
501-688-7697
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Sue Balest
Deputy Director/Chief Financial Officer
800-622-3446, ext. 624
501-688-7624
Bill Batte
Information Technology & Services Department Manager
800-622-3446, ext. 663
501-688-7663
Becky Collins
Chief Compliance Officer
800-622-3446, ext. 638
501-688-7638
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