A loan servicer is an organization hired by a lender or the U.S. Department of Education (ED) to administer Federal student loans. If you do not know who your loan servicer is, please sign on to NSLDS. Once you have signed into your NSLDS account, click on each loan to find your loan servicer contact information.

Your loan servicer’s website will have very important information concerning your student loan. When you visit their website, it may be possible to open an account online. Through this account, you may be able to make online payments, apply for a deferment or forbearance, and view updates concerning your loan. If you provide your loan servicer with your current email address, you may be able to receive timely notices concerning your account.

It is very important that you notify your loan servicer if your address, email, or phone number changes. Also, be sure to open any correspondence received from your loan servicer.